Privacy Policy

 At Edenic Wellbeing, your privacy is important to me. I am committed to protecting your personal information and being transparent about how it is collected, used and stored.

This Privacy Policy explains how I collect, use and safeguard your personal information when you visit my website, contact me, book a session, attend an event or workshop, subscribe to updates, or otherwise engage with my services.

Business Name: Edenic Wellbeing

Email: chris@edenicwellbeing.co.uk

Website: www.edenicwellbeing.co.uk

Edenic Wellbeing is an independent holistic wellbeing practice operated by a sole practitioner.

I may collect the following information:

• Your name
• Email address
• Telephone number (if provided)
• Information you submit through contact or booking forms
• Appointment and booking details
• Information you choose to share about your wellbeing, goals or life circumstances to support our work together
• Records of our communications
• Website usage information collected through cookies and analytics (where applicable)

You are under no obligation to provide personal information, but some information may be necessary for me to provide my services.

Some services may involve you voluntarily sharing information relating to your emotional, mental, physical or spiritual wellbeing.

This information is treated with care and confidentiality and is only collected where necessary to provide the services you have requested.

Your personal information may be used to:

• respond to your enquiries;
• arrange and manage appointments;
• provide holistic wellbeing services;
• send booking confirmations and service updates;
• maintain client records;
• process payments where applicable;
• improve my services;
• meet legal or professional obligations.

I will never sell your personal information to third parties.

Under the UK GDPR, I process personal information using one or more of the following lawful bases:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• legitimate interests in operating and improving my practice.

Where sensitive personal information is collected, I rely on your explicit consent or another lawful basis permitted under applicable data protection law.

Your information is only shared where necessary, such as with:

• secure online booking providers;
• payment processors;
• website hosting providers;
• professional advisers where legally required.

I do not share your personal information for marketing purposes.

I take appropriate steps to protect your information, including:

• password-protected devices;
• secure online systems;
• limited access to client information;
• regular software updates and security measures.

While every reasonable effort is made to safeguard your information, no online transmission can be guaranteed to be completely secure.

Your personal information is kept only for as long as reasonably necessary to:

• provide my services;
• maintain appropriate client records;
• comply with legal, insurance or accounting obligations.

When your information is no longer required, it will be securely deleted or destroyed.

You have the right to:

• request access to the personal information I hold about you;
• request correction of inaccurate information;
• request deletion of your information where appropriate;
• object to certain types of processing;
• request restriction of processing;
• request a copy of your information in a portable format where applicable;
• withdraw your consent at any time where consent is the lawful basis for processing.

Requests can be made using the contact details above.

My website may use cookies to improve functionality and understand how visitors use the site.

Where required, you will be asked for your consent before non-essential cookies are used.

You can manage cookie preferences through your web browser.

The services provided by Edenic Wellbeing are intended to support personal wellbeing, relaxation, self-awareness and personal development.

They are not intended to diagnose, treat, cure or prevent any medical or psychological condition and should not be considered a substitute for professional medical, psychological or psychiatric advice, diagnosis or treatment.

Clients are encouraged to seek appropriate healthcare advice from qualified medical professionals where necessary.

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or the services offered.

The most current version will always be available on this website.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Edenic Wellbeing

Email: chris@edenicwellbeing.co.uk

Website: www.edenicwellbeing.co.uk